Sinotrans Logistics (M) Sdn Bhd(652689-V) (hereinafter referred to as “Sinotrans”, “we”, “us” or “our”, as the case may be) respects your privacy. We treat and view your personal data seriously. This Personal Data & Privacy Notice is issued to all our valued customers and members including existing customers and prospective customers, pursuant to the requirements of the Malaysia Personal Data Protection Act 2010.

1   Personal Information & Data Collection

In the course of your dealings with us, you would have supplied and may continue from time to time to supply data and information about yourself and/or your family (“Personal Data”) to enable us to enter into transaction with you or to deliver the necessary services and/or products in connection with our business or to process your inquiries online. Your Personal Data will also include data relating to you obtained from any forms of information you have been input via our website.


We shall therefore process and use your personal data, which shall include your name, contact number, email address and all such personal information as you may have provided to us, with care and in accordance with the statutory provisions.

2 Why do we collect Personal Data?

Personal Data you provide will be collected, used and otherwise processed by us for, but not limited to, the following purposes:

  • Member or customer relationship management procedures.
  • Conducting marketing and client profiling activities in connection with our products and services.
  • Meeting any legal or regulatory requirements by us or any member companies of ourble us to send you information by e-mail, telecommunication means (telephone calls or text messages) or social media about products and services offered that we think may interest you.

3   What are the effects arising from failure to provide Personal Data?

Please understand that should you provide insufficient information, inaccurate information or decline to provide obligatory information that we request for, we may not be able to process your requirements and/or requests and ultimately be unable to provide you with your requirements and/or requests.

4   Disclosure

Personal Data provided to us will generally be kept confidential but you hereby consent and authorize us to provide or disclose your Personal Data to the following categories of parties:

  • any person to whom we are compelled or required to do so under law or in response to a competent or government agency;
  • any related companies and subsidiaries of the Sinotrans Limited, within and outside Malaysia, including those established in the future;
  • our business partners and online affiliates that provide related products and services in connection with our business;
  • government agencies, statutory authorities and industry regulators;
  • our insurers, auditors, consultants, accountants, lawyers or other financial or professional advisers;
  • our sub-contractors or third-party products and services providers as may determine to be necessary or appropriate;
  • any asset reconstruction / debt repayment planning company(ies) which we partner with to sell the loan account / portfolio in part or in full.

5   Safeguards

We shall keep and process your data in a secure manner. We endeavor, where practicable, to implement the appropriate administrative and security safeguards and procedures in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing of your Personal Data and the accidental loss or destruction of, or damage to, your Personal Data.


6   Your Rights of Access and Correction

Subject to the exceptions provided under Malaysian law, you can obtain information about your personal data stored by Sinotrans, this information has been collected via our Website and filled up voluntarily by yourself, you may request access to see any information stored about you and request correction, updating, deletion or disabling of the same at any time. Kindly contact us in writing at the contact details provided below for this purpose. Should you have any queries, objections or complaints about the processing of your personal data or if you wish to limit the processing of your personal data or if you wish to withdraw consents to process the data which you have provided voluntarily, please contact us in writing using the contact details provided below.

Sinotrans Logistics (M) Sdn Bhd(652689-V)

Top Glove Tower, Level 18, Lot 18 C,

No 16, Persiaran Setia Dagang, Setia Alam,

Seksyen U13, 40170 Shah Alam, Selangor Darul Ehsan.


7   Other information available about the Privacy Policy

We may update this privacy policy from time to time by publishing the amended version on our websites. This privacy policy applies to personal information we hold about individuals. We will only use your personal information in accordance with the current data protection law in Malaysia and this privacy policy.

I have fully read and understood this Personal Data & Privacy Notice and by using this site, I consent to the use of my Personal Information in accordance with the terms of this Personal Data & Information Statement and Privacy Policy.

In the event of any conflict between the version in English and other language versions, the English version shall prevail.